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Troubleshooting Errors

This guide helps you resolve common errors when using Note API Connector.

❌ Error: "Integration doesn’t have access to this Notion page"​

Issue​

You may see this error if Note API Connector doesn’t have permission to access your Notion page.

Solution​

1️⃣ Open the Notion page you are trying to connect.
2️⃣ Click the three-dot menu (•••) in the top-right corner.
3️⃣ Select Connections.
4️⃣ Click Note API Connector and confirm the access.

Granting Access

❌ Error: "API response is not in JSON format. It appears to be HTML."​

Issue​

This error occurs when the API you are connecting to returns data in HTML format instead of JSON.

Solution​

✅ Check the API URL – Ensure the endpoint returns JSON, not an HTML webpage.
✅ Verify API request headers – Some APIs require the Accept: application/json header.
✅ Check authentication – Some APIs return an HTML login page if authentication fails.

Example of an incorrect response:

HTML Response Error

Need More Help?​

If you’re still experiencing issues, contact Note API Connector Support: